There are multiple ways to contact us. We aim to process every digital request within 24 hours (also in weekends). You can decrease the response time by including as much relevant details as possible in your request. Our Facebook page and Twitter account are not actively monitored by our support team, so please do not use these channels to contact us.
You can submit a request in our support center here.
You can send an email to firstname.lastname@example.org. For account-specific inquiries, please send the email from the email address that you use to login on bitqist.